Microsoft Not Letting Me Use Word On Mac

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Microsoft Not Letting Me Use Word On Mac Computer
Microsoft Not Letting Me Use Word On Mac For Free

At times your users might encounter issues with Office Add-ins that you develop. For example, an add-in fails to load or is inaccessible. Use the information in this article to help resolve common issues that your users encounter with your Office Add-in.

You can also use Fiddler to identify and debug issues with your add-ins.

Mar 12, 2012 I'll tell you this. I've used Excel and I prefer it to the iWork 09 Spreadsheet offering. I found Excel to be simpler to use and more functional. If I was a heavy user of word processing and spreadsheet tasks, I'd probably spring for Microsoft Office for Mac or I'd try one of the other offerings mentioned by the posters. Apr 06, 2015 Verify that the check box “Do not check spelling or grammar” is UNCHECKED. Click on the Tools menu. Select Language. In the Language dialog box, make sure the correct language is selected. Verify that the check box “Do not check spelling.

Common errors and troubleshooting steps

The following table lists common error messages that users might encounter and steps that your users can take to resolve the errors.

Error message	Resolution
App error: Catalog could not be reached	Verify firewall settings.'Catalog' refers to AppSource. This message indicates that the user cannot access AppSource.
APP ERROR: This app could not be started. Close this dialog to ignore the problem or click 'Restart' to try again.	Verify that the latest Office updates are installed, or download the update for Office 2013.
Error: Object doesn't support property or method 'defineProperty'	Confirm that Internet Explorer is not running in Compatibility Mode. Go to Tools > Compatibility View Settings.
Sorry, we couldn't load the app because your browser version is not supported. Click here for a list of supported browser versions.	Make sure that the browser supports HTML5 local storage, or reset your Internet Explorer settings. For information about supported browsers, see Requirements for running Office Add-ins.

If your printer doesn't offer automatic duplex printing, you can follow these steps to manually print on both sides of the paper. On the File menu, click Print. Click Copies & Pages, and then click Microsoft Word. Click Odd pages only.
Dec 31, 2019 Troubleshoot user errors with Office Add-ins.; 5 minutes to read +8; In this article. At times your users might encounter issues with Office Add-ins that you develop. For example, an add-in fails to load or is inaccessible. Use the information in this article to help resolve common issues that your users encounter with your Office.
Compatible with Word 97 through Word 2003 for Windows and Word 98 through Word 2004 for Mac. Rich Text Format (.rtf) Exports document content and formatting to a format that other applications, including compatible Microsoft programs, can read and interpret. Plain Text (.txt) Exports document content to a text file and saves text without.

When installing an add-in, you see 'Error loading add-in' in the status bar

Close Office.
Verify that the manifest is valid
Restart the add-in
Install the add-in again.

You can also give us feedback: if using Excel on Windows or Mac, you can report feedback to the Office extensibility team directly from Excel. To do this, select FileFeedbackSend a Frown. Sending a frown provides the necessary logs to understand the issue.

Outlook add-in doesn't work correctly

If an Outlook add-in running on Windows and using Internet Explorer is not working correctly, try turning on script debugging in Internet Explorer.

Go to Tools > Internet Options > Advanced.
Under Browsing, uncheck Disable script debugging (Internet Explorer) and Disable script debugging (Other).

We recommend that you uncheck these settings only to troubleshoot the issue. If you leave them unchecked, you will get prompts when you browse. After the issue is resolved, check Disable script debugging (Internet Explorer) and Disable script debugging (Other) again.

Add-in doesn't activate in Office 2013

If the add-in doesn't activate when the user performs the following steps:

Signs in with their Microsoft account in Office 2013.
Enables two-step verification for their Microsoft account.
Verifies their identity when prompted when they try to insert an add-in.

Verify that the latest Office updates are installed, or download the update for Office 2013.

Add-in doesn't load in task pane or other issues with the add-in manifest

See Validate an Office Add-in's manifest and Debug your add-in with runtime logging to debug add-in manifest issues.

Add-in dialog box cannot be displayed

When using an Office Add-in, the user is asked to allow a dialog box to be displayed. The user chooses Allow, and the following error message occurs:

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'The security settings in your browser prevent us from creating a dialog box. Try a different browser, or configure your browser so that [URL] and the domain shown in your address bar are in the same security zone.'

Affected browsers	Affected platforms
Internet Explorer, Microsoft Edge	Office on the web

To resolve the issue, end users or administrators can add the domain of the add-in to the list of trusted sites in Internet Explorer. Use the same procedure whether you're using the Internet Explorer or Microsoft Edge browser.

It was released on macOS on July 9, 2015 and on Microsoft Windows on September 22, 2015 for Office 365 subscribers. Mainstream support ends on October 13, 2020, and extended support ends on October 14, 2025. The perpetually licensed version on macOS and Windows was released on September 22, 2015. Cheap microsoft office 2016 for mac. Microsoft Office 2016 (codenamed Office 16) is a version of the Microsoft Office productivity suite, succeeding both Office 2013 and Office for Mac 2011, and preceding Office 2019 for both platforms. Since its successor Office 2019 only supports Windows 10 or Windows Server 2019, this is the last version of Microsoft Office compatible with Windows 7, Windows Server 2008 R2, Windows 8, Windows 8.1, Windows Server 2012, Windows Server 2012 R2, and Windows Server 2016.

Important

Do not add the URL for an add-in to your list of trusted sites if you don't trust the add-in.

To add a URL to your list of trusted sites:

In Control Panel, go to Internet options > Security.
Select the Trusted sites zone, and choose Sites.
Enter the URL that appears in the error message, and choose Add.
Try to use the add-in again. If the problem persists, verify the settings for the other security zones and ensure that the add-in domain is in the same zone as the URL that is displayed in the address bar of the Office application.

This issue occurs when the Dialog API is used in pop-up mode. To prevent this issue from occurring, use the displayInFrame flag. This requires that your page support display within an iframe. The following example shows how to use the flag.

Changes to add-in commands including ribbon buttons and menu items do not take effect

If changes you've made in the manifest, such as file names of ribbon button icons or text of menu items, do not seem to take effect, try clearing the Office cache on your computer.

For Windows:

Delete the contents of the folder %LOCALAPPDATA%MicrosoftOffice16.0Wef.

For Mac:

Add-ins are often cached in Office for Mac, for performance reasons. Normally, the cache is cleared by reloading the add-in. If more than one add-in exists in the same document, the process of automatically clearing the cache on reload might not be reliable.

You can clear the cache by using the personality menu of any task pane add-in.

Choose the personality menu. Then choose Clear Web Cache.
Note
You must run macOS version 10.13.6 or later to see the personality menu.

You can also clear the cache manually by deleting the contents of the ~/Library/Containers/com.Microsoft.OsfWebHost/Data/ folder.

Note

If that folder doesn't exist, check for the following folders and if found, delete the contents of the folder:

~/Library/Containers/com.microsoft.{host}/Data/Library/Caches/ where {host} is the Office host (e.g., Excel)
~/Library/Containers/com.microsoft.{host}/Data/Library/Application Support/Microsoft/Office/16.0/Wef/ where {host} is the Office host (e.g., Excel)
com.microsoft.Office365ServiceV2/Data/Caches/com.microsoft.Office365ServiceV2/

For iOS:

Call window.location.reload(true) from JavaScript in the add-in to force a reload. Alternatively, you can reinstall Office.

Changes to static files, such as JavaScript, HTML, and CSS do not take effect

The browser may be caching these files. To prevent this, turn off client-side caching when developing. The details will depend on what kind of server you are using. In most cases, it involves adding certain headers to the HTTP Responses. We suggest the following set:

Cache-Control: 'private, no-cache, no-store'
Pragma: 'no-cache'
Expires: '-1'

For an example of doing this in an Node.JS Express server, see this app.js file. For an example in an ASP.NET project, see this cshtml file.

If your add-in is hosted in Internet Information Server (IIS), you could also add the following to the web.config.

If these steps don't seem to work at first, you may need to clear the browser's cache. Do this through the UI of the browser. Sometimes the Edge cache isn't successfully cleared when you try to clear it in the Edge UI. If that happens, run the following command in a Windows Command Prompt.

Symptoms

You are editing a Microsoft Word document that has Rights Management Services (RMS) applied to it and includes tracked changes. You notice that you cannot use Word's Track Changes feature. The Track Changes control, as well as the Accept and Reject changes controls are disabled.

This applies when the RMS is applied to individual documents or when RMS is applied to a SharePoint site library.

Cause

You will see this behavior when you don't have 'Full control' provided by Rights Management Services (RMS) for the user. A Microsoft Word file that contains tracked changes has the changes stored in a log within the file. In order to preserve the tracked changes log in a less than full control permissions scenario, the Track Changes and Accept Changes features are disabled for users who do not have 'Full control' in the My Permission dialog for the RMS protected document.

Resolution

This behavior is by design. To use Word's track changes feature with RMS, provide access level under RMS as 'Full control' for a user on an individual Word document or provide 'Full Control' for the user in the SharePoint document library permissions.

More Information

The following reviewing features are only available with 'Full control' permissions:

Turning on or off Track Changes
Delete Comments
The Accept dropdown
The Reject dropdown